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Mercedes-Benz Accident Management Service

Mercedes-Benz Accident Management Service

In the event of an accident, we are able to provide you with immediate assistance for all your accident & bodywork requirements. Irrespective of who you are insured with or how the damage occurred, Mercedes-Benz are here to help.

We offer an Accident Management Programme and can also offer the following services:

  • Smart Repair
  • Dent Removal
  • Vehicle Machine Polish Service
  • Free Estimates
  • StarGuard Paint Protection Treatment
  • We offer a Accident Management Programme

Your Mercedes-Benz is in safe hands.

Mercedes-Benz Repair Service

By calling our Accident Management number we'll ensure that your car goes to a Mercedes-Benz Approved Bodyshop guaranteeing that it receives the specialist and technical expertise that it needs and deserves. So you can be sure that your Mercedes-Benz is returned to its pre-accident condition without compromising its safety or integrity. Your Mercedes-Benz is a technologically advanced and complex machine, so why leave anything to chance?

Find you nearest After Sales Dealer.


Terms and conditions.

If we consider you were not at fault for the accident and there is an identifiable insured third party, give us a call and we will:

  • Recover your damaged vehicle to a Mercedes-Benz Approved Bodyshop if it is not legally driveable;
  • Oversee the management of the repairs;
  • Arrange the only estimate you need to proceed with the repairs;
  • Depending on your own vehicle, provide a replacement vehicle on a "like for like" or "category equivalent" basis while yours is being repaired;
  • Manage the communication with the various parties in the claim, including insurance companies, third parties, witnesses etc;
  • Help you claim any "uninsured losses" – these might include an insurance policy excess, hire charges, loss of earnings etc;
Spilled Milk

Even if you do not qualify for the non-fault service, give us a call after the accident and subject to the terms below, we may be able to liaise with your nearest Mercedes-Benz Approved Bodyshop to get your Mercedes-Benz back to its pre-accident condition.