Mercedes-Benz Mobile Assist

Mercedes-Benz Mobile Assist is valid on Mercedes-Benz vehicles registered after 24 October 1998

Mobile Assist provides complimentary roadside assistance cover for 12 months and applies to all Mercedes-Benz Passenger Cars registered from 24 October 1998 which do not have a complete Mercedes-Benz Recommended Service^.

You can benefit from Mobile Assist cover 24 hours a day, 365 days a year and it protects you against mechanical and electrical breakdowns or single punctures.

What services are offered?

Mercedes-Benz Mobile Assist is valid on Mercedes-Benz vehicles registered after 24 October 1998

What Mobile Assist can do for you

If you need assistance at home or on the road, Mobile Assist provides cover 24 hours a day, 365 days a year.

So wherever you are in the UK, you have the reassurance that you are protected against technical breakdowns due to a Mercedes-Benz mechanical or electrical component failure or a single flat tyre.

Mercedes-Benz Mobilo can help in the following situations:

Minor roadside repairs

If the required repair is minor, and can be completed at the roadside,

Mercedes-Benz will cover the cost of labour and small parts. This excludes the cost of batteries (unless within the warranty period) / tyres / keys / fluids.

Recovery

If your car cannot be repaired at the roadside, Mercedes-Benz will organise and cover the costs of recovering the car to the nearest Mercedes-Benz Retailer.

Taxi

If required, Mercedes-Benz will reimburse the cost of a taxi up to £55 for you to continue your journey.

How long are you covered for?

Mercedes-Benz Mobile Assist is valid on Mercedes-Benz vehicles registered after 24 October 1998

How long am I covered for?

Mobile Assist is valid for 12 months where a service has been carried out at one of our Retailers, but it has not been a Recommended Service and Additional Items have not been selected*. At the end of the 12 months, you can renew your Roadside Assistance cover by simply having a service carried out at a Mercedes-Benz Retailer.

*A Mercedes-Benz Recommended Service includes both Routine Maintenance and Additional Items to ensure your car operates to an optimum level. By de-selecting any Additional Items you are no longer following the Manufacturer's Recommended Service Schedule and you will lose your Roadside Assistance cover.

^ A Mercedes-Benz Recommended Service includes both Routine Maintenance and Additional Items to ensure your car operates to an optimum level. By de-selecting any Additional Items you are no longer following the Manufacturer's Recommended Service Schedule and you will lose your Roadside Assistance cover.