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Mercedes Me

Mercedes Me Online Services from Mercedes-Benz Retail Group in and around London

Anytime, anywhere.

Discover the digital world of Mercedes-Benz. With a range of innovative online services available to experience via mobile, tablet or PC, Mercedes me keeps you in touch with your vehicle. Enjoy exciting features and services with the highest standards of care. Easily accessible and with direct access to your vehicle at your fingertips.

Download the Mercedes me App on Apple Store, Android Play Store, or register through the Mercedes me Portal.



Mercedes me connect

View the status of your mileage, tyre pressure or fuel level of your Mercedes-Benz any time. Also you can locate where your Mercedes is parked.

Standard service

Takes the strain out of various service and safety aspects of motoring which includes key automatic features such as:

Emergency call

Convenient and time-saving when you need it most. Information of the vehicle’s location and condition are immediately sent to the emergency response team when airbags are deployed so that the necessary rescue measures can be initiated as quickly as possible

Accident recovery and breakdown management

If you were to breakdown or be involved in an accident, support will never be too far away. A call to the Customer Assistance Centre is placed automatically so you don’t have to worry.

Telediagnostics

We look after your Mercedes-Benz and you. Components of your Mercedes-Benz are monitored to detect wear. This information is then received by our Aftersales Team, who will contact you when necessary


Maintenance Management

Notifies when your vehicle is due a service. Our After Sales Team will call to arrange a convenience time and flexible options for you

Parking time assist

The driver can set a reminder as to when their parking ticket expires. Now that’s peace of mind

Register with Mercedes me


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Mercedes me assist

Ensuring your satisfaction, every time.
Mercedes me assist gives you fast, easy access to all of the aftersales help and support you need.

This service allows you to book your vehicle in for a service at Mercedes-Benz Retail Group, access your service reports anytime with Digital Service Reports and have peace of mind knowing that only GenuineParts are used by our manufacturer trained technicians.

You can even use it to access 24-hour Roadside Assistance anywhere in Europe.


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Mercedes me finance

Mercedes me finance allows you to manage your Mercedes-Benz finance agreement online 24 hours a day, 7 days a week. You have the ability to view your Mercedes-Benz finance and leasing agreements, keep track of your payments and update your contact and payment details from the comfort of your home.


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Mercedes Me Adapter

If your car doesn’t come with Mercedes me connect functionality, you might still be able to enjoy the benefits using the Mercedes me Adapter. Supported on both iOS and Android, it’s an easy-to-install device that allows you to connect your car to Mercedes me connect services using your smartphone. To find out more, and check if you are eligible, speak to your nearest retailer today

Mercedes Me Adapter