MobilityGo. We won't leave you stranded.

Free for three* years with every Mercedes-Benz Vito and Sprinter supplied by an authorised Mercedes-Benz Dealer between 1 January 2011 and 30 September 2012. MobilityGo keeps your vehicle mobile in the event of a roadside breakdown or a workshop visit for a warranty repair that takes more than two hours.

In the unlikely circumstance that your Mercedes-Benz Van breaks down and a roadside repair is not possible, we offer a number of mobility options, from taxi fares to providing a replacement vehicle for up to five days.

The same mobility options are available for a workshop visit to an authorised Mercedes-Benz Dealer for a warranty repair taking over two hours.

And if you happen to inadvertently have a minor mishap which prevents you from driving your vehicle, MobilityGo is there to help. A minor mishap can be something as simple as a flat battery due to leaving the lights on, losing your van key, or having incorrect / fuel in the tank.

The MobilityGo service is valid in most European countries. With 80 UK Dealers and over 3,000 more in 34 other European countries, you're never far from support.

For assistance, please call the Service24h hotline on 00800 3777 7777.

What does MobilityGo cover?

MobilityGo is available for any of these scenarios where the van is either a Sprinter or a Vito registered between 1 January 2011 and 30 September 2012.

  • Flat battery caused by driver leaving lights on
  • Wrong fuel put in tank
  • Driver run out of fuel
  • Lost keys, or keys locked in vehicle
  • Flat tyre

We've got you covered

If your Mercedes-Benz Vito or Sprinter Van is less than three years old and was registered between 1 January 2011 and 30 September 2012, you can call on MobilityGo in any of these countries:

Andorra, Austria, Belgium, Croatia, Cyprus (EU Territory), Czech Republic, Denmark, Estonia, Finland, France**, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lichtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakian Republic, Slovenia, Spain, Sweden, Switzerland, United Kingdom.

*MobilityGo is free on any Sprinter and Vito Van for three years from its registration date, provided it was between 1 January 2011 and 30 September 2012.

For Sprinter and Vito vehicles registered prior to 1 January 2011, the cover is restricted to two years, not covering the vehicle for driver error and minor mishaps.

† only on UK Vito and Spinters registered after 1 January 2011 and up to 30 September 2012.

** not valid in all regions