What does it cover?

All brand new Vito and Sprinter vans are fitted with Active Service System, known as ASSYST.

This intuitive system cleverly calculates the service or maintenance intervals required on a vehicle based on intensity of use; the difference could be as high as 5,000 miles between services.

Items such as spark plugs, fuel or air filters are changed as necessary and invoiced separately.

The table illustrates, at a glance, what's included in each contract.

Service Care Complete Care

Routine service labour costs

Routine service parts

Routine service lubricants

Routine service lubricants

Front and rear brake discs (including brake cleaner)

Fly wheel

Clutch friction material

Release bearings

Worn centre plate

Wiper blade if required during maintenance service

MOT test fees (vehicles under 3.5 tonnes or plated to under 3.5 tonnes)

Transferable to new owner when vehicle sold (if Plan paid for upfront)

Repair or replacement of engine

Repair or replacement of gear box

Repair or replacement of rear axle

Repair or replacement of all other mechanical componants

Repair or replacement of computing management system

Repair or replacement of all other electrical components

Emergency road side assistance



Recovery to nearest Mercedes-Benz authorised repairer



Extension to contract life available

Fast track preferential authorisation and processing

Monthly paid contract

Prepaid contract

Provision of replacement vehicle




Refrigeration units

UK & Continental cover

Ministry inspections (vehicles over 3.5 tonnes)

Available on any vehicle age

■ Standard cover
□ Optional cover
Δ Covered for first 3 years under vehicle warranty
+ Available under free MotabilityGo warranty for first 2 years
* Excludes Vario