Mercedes-Benz Cars Combined GAP Insurance

A Mercedes-Benz passenger car is a precious investment for you, and one you will want to protect with a policy that has a high level of benefits. In the event of a total loss and potential shortfall in the motor insurance pay-out on the vehicle value, we will help put you in the position to replace the loss with a vehicle that lives up to your original investment.

Your Business Manager will be pleased to assess your needs when it comes to Mercedes-Benz Combined GAP Insurance. They will only offer you insurance products that they believe will benefit you.

What is Mercedes-Benz Combined GAP Insurance?

Mercedes-Benz Combined GAP Insurance offers you the opportunity to not incur financial loss if your vehicle is written off and is not replaced by your motor insurer; when your motor insurer may only pay out the market value at the time of the loss.

If you purchase your Mercedes-Benz as a cash buyer?

Mercedes-Benz Combined GAP Insurance makes up any shortfall between your motor insurance settlement offer and the original purchase invoice price.

If you have chosen to finance your Mercedes-Benz?

Mercedes-Benz Combined GAP Insurance makes up any shortfall between your motor insurance settlement offer and the original purchase invoice price, or if greater the shortfall between the finance settlement.

GAP features include:

  • Vehicle Age Cover - Up to 10 years
  • Vehicle Weight Cover - Up to 5000kg
  • Dealer Manufacturer Fitted Accessories Cover - up to £1,500
  • European Cover (per annum) - 90 days
  • Maximum claims limit up to the purchase price on the supplementary invoice
  • Motor Insurance Excess Cover - Up to £250
  • Policy Transferable*
  • Cover available for Hire and Reward Vehicles#
  • Cover available for business users
  • Road Fund License contribution up to £200
  • Paint protection/StarGuard when detailed on the original supply invoice will be part of a valid claim

*Can be transferred to your new vehicle if you replace your car with one of a similar value. Subject to administration fee. Terms and Conditions apply. #For Hire and Reward vehicles maximum invoice price = £125,000

How GAP Insurance pays out

Combined GAP Insurance example

If you paid £18,500 for your vehicle and it is written off and your motor insurance company agree to pay out £12,000. Mercedes-Benz Combined GAP Insurance pay-out of £6,500 making up the shortfall between the price you originally paid

Where can I purchase Mercedes-Benz GAP Insurance?

Speak to your Sales Executive who will put you in contact with a Business Manager for further information and policy costs.

To make a claim

If you purchased your GAP Insurance before the 7th June 2021 the easiest way to make a claim is by using our administrators online claims website:

Online Claims Registration App

Alternatively, you can call our administrators on 01279 456 507 to register your claim over the phone.

They are open 9:00AM – 5:00PM Monday to Friday and Saturday 9:00AM – 12:00PM

If you purchased GAP Insurance after the 7 th June 2021 please call 0203 467 3070.

To make processing your claim easier, please make sure you have the following documents ready:

  • Your finance agreement
  • Your finance settlement figure
  • The motor insurers offer of settlement, including excess amount
  • Motor insurance certificate and schedule
  • Vehicle invoice including GAP insurance payment
  • A signed document to allow the administrator to speak to your motor insurers on your behalf

This policy is underwritten by AXA France IARD S.A. (Financial Conduct Authority registration number 203184). AXA France IARD S.A. is authorised and regulated in France by the Autorité de Contrôle Prudentiel et de Résolution and is deemed authorised and regulated by the Financial Conduct Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website.

The company is registered in England (AXA France IARD S.A. Branch – UK branch registration number: BR020493) with its registered address at Building 7, Chiswick Park, 566 Chiswick High Road, London, W4 5YG. The head office of the company is located at 313 Terrasses de l’Arche, 92727 Nanterre Cedex, France. The company is a Société Anonyme incorporated under the laws of France and has a share capital of Euro 214,799,030.

This policy is administered by Global Insurance Management Ltd on behalf of AXA France IARD S.A. Global Insurance Management Ltd is authorised and regulated by the Financial Conduct Authority. This can be checked on the FCA’s register by visiting the FCA’s website at