Mercedes-Benz Accident Management Service - Call 08451 244 867

Have you had an accident or damaged your Mercedes Benz? We can help.

Our Accident Management service will get your vehicle repaired to it’s pre-accident condition at a Mercedes-Benz approved repairer & back on the road using only genuine Mercedes-Benz parts.

In many cases, we are able to perform the service without going through your insurance company.

We will ensure that your vehicle receives the specialist and technical expertise that it needs and deserves without compromising its safety or integrity.

Your Mercedes-Benz is a technologically advanced and complex machine, so why leave anything to chance?

Our Accident Assistance programme can also offer the following services:

  • Full body & aluminium repair at a Mercedes-Benz approved repairer
  • Smart repair
  • Dent removal
  • Vehicle machine polish service
  • Free estimates
  • StarGuard paint protection treatment.

Accident Management

In the event of an accident, call us us on 08451 244 867.

If we consider you were not at fault for the accident and there is an identifiable insured third party, we will:

  • Recover your damaged vehicle to a Mercedes-Benz Approved Bodyshop if it is not legally driveable
  • Oversee the management of the repairs
  • Arrange the only estimate you need to proceed with the repairs
  • Depending on your own vehicle, provide a replacement vehicle on a "like for like" or "category equivalent" basis while yours is being repaired
  • Manage the communication with the various parties in the claim, including insurance companies, third parties & witnesses.

Roadside Assistance

Find out more about our Roadside Assistance Programme (in partnership with the RAC).

Roadside Assistance

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Scan here to add our Roadside Assistance and Accident Management phone numbers to your contacts, just in case you ever need us.


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